Important Information
Policies
To help make your stay at Pousada Iguana in Canoa Quebrada as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear, guest-friendly policies designed to support a smooth and relaxed stay.
- Check-In & Check-Out
Check-in at Pousada Iguana begins in the afternoon, with check-out scheduled for the morning. Early arrivals or late departures may be accommodated depending on room availability and same-day turnover.afternoon check-in and morning check-out apply, with flexibility subject to availability.
- Cancellation Conditions
Cancellation policies at Pousada Iguana vary by season, room type, and selected rate. Guests should review the specific cancellation window and penalty terms attached to their booking before confirmation.
- Smoking Guidelines
Smoking is not permitted inside rooms at Pousada Iguana. Designated outdoor areas are available to ensure shared comfort across all accommodations.
- Pet Considerations
Pets are generally not allowed in rooms at Pousada Iguana, unless prior approval has been granted directly with the property.
- Noise & Quiet Hours
Evening quiet hours are observed to maintain a calm atmosphere.
- Identification & Payment
Valid identification is required at check-in; accepted payment methods are outlined during reservation.